Menu
Wells Fargo's Cell Phone Insurance
Oct 27, 2023 By Triston Martin

The credit card products that Wells Fargo offers are only sometimes recognized for being unique.

  • The Wells Fargo Platinum card's only perk is an extended introductory period during which the annual percentage rate (APR) is 0%.
  • You may discover a wide variety of credit cards on the market that give the same percentage of cashback as the Wells Fargo Cash Wise Visa® card, which is 1.5% cash back on purchases.

Cell phone insurance is one perk that comes standard with all those cards, which is only sometimes the case with personal credit cards. If you pay your monthly payment with an approved card, you may get up to $600 in coverage if the card is lost, stolen, or damaged. This is an important differential, particularly if you are leasing a phone and paying additional monthly fees to your cellular carrier for insurance coverage on the device.

How priceless is it? In my case, the total came to exactly $124. When I dropped my iPhone 6S in December of last year and shattered the screen, I was entitled to a reimbursement of that amount to cover the cost of repairs. The deductible for the phone coverage, which I have thanks to my Wells Fargo Rewards® Card, is $25, and the repair cost was $149 before sales tax.

How to Initiate a Claim

Check your credit card's terms and conditions to see whether you are eligible for the mobile phone protection Wells Fargo offers on certain credit cards. If your card meets the requirements, you may initiate the procedure by dialing the number printed on the reverse side. At some point, you will be sent to a third party known as Card Benefit Services, through which you will submit your claim.

Documents You'll Need

Form for claiming benefits To claim your benefits, you will need to fill out this form, either manually or electronically, and then either email it to the address shown above, send it through regular mail, or upload it to the website listed above for making claims. The form will ask for your personal information, such as your name and address, as well as the last four digits of an eligible Wells Fargo credit card, among other things. It will also ask for the fundamentals of your device, such as the model, brand, serial number, and phone line number that was "impacted." You will be asked to offer a concise "description of the occurrence," which should include the date, the location, and an indication of whether the phone was lost or stolen.

A copy of the most recent billing statement from your wireless service provider: This is to demonstrate that you have paid your monthly service charge using a Wells Fargo credit card that meets the requirements. Several points to make: First, the statement must be due the month before the date of the loss or theft. If it is not, the claim cannot be processed. Second, if the last four digits of your qualifying Wells Fargo card appear on the statement, you will be required to provide the portion of the form that demonstrates unequivocally that the whole transaction was paid for using the card in question. If the statement doesn't demonstrate that, then what does it show? On to the next page of the document.

A copy of the most recent billing statement for the Wells Fargo card you're using, if applicable: Once again, this must be dated the month before the damage or theft occurred, and it must display the last four digits of your account number.

What to Keep In Mind

The protection offered by cell phone insurance is vital; nevertheless, many aspects of this program must be taken into consideration:

You have a schedule to follow

You have sixty days from when your phone was stolen or damaged to report the incident to the insurance company for your claim to be considered valid. In addition, the statute of limitations for filing a claim is often set at ninety days from the date the loss occurred. However, this time limit might vary based on the state in which you live.

Not all mishaps qualify

If you have just lost track of your phone, little can be done to help you. This benefit will not cover devices that have been "lost." The same applies whether your gadget has had "electronic failure" or software problems or was bundled with a prepaid subscription.

Your coverage is subject to certain constraints, including a maximum of two claims payable during one year and a deductible of $25 for each of those claims. You won't get more than $600 back for a single occurrence, and you won't get more than $1,200 in total over a year.

Recommend
Jan 14, 2024

Comparing Citi Custom Cash vs. Chase Freedom Flex: Which Credit Card Is Right for You?

Jan 14, 2024

A Simple Guide to Closing Costs and Closing Fees

Jan 17, 2024

Brewing Rebellion: The Boston Tea Party After 250 Years

Dec 09, 2023

View Authorized User Purchases

Dec 15, 2023

A Brief Guide: What Are Peer-to-Peer Payments?

Nov 19, 2023

Discuss Briefly: Will More Than One Credit Card Help My Credit Score?

Jan 11, 2024

The Best J.P. Morgan Automated Investing Review 2023

Oct 21, 2023

Ways to Rebalance Your Portfolio: The Essential Guide

Jan 16, 2024

In-depth Details To Know About VA Construction Loans

Oct 27, 2023

Wells Fargo's Cell Phone Insurance

Jan 31, 2024

Tax Returns: Ensuring a Smooth and Timely Process

Oct 21, 2023

The Basics: What Is a Stock’s Beta?